Shipping policy

ÆSKA Shipping Policy

Last updated: May 13, 2026

Thank you for shopping with ÆSKA. Every item we produce is crafted with care, intention, and a focus on heavyweight durability. Now that we have transitioned away from the preorder model, we are able to get your essentials to you faster than ever.

1. Order Processing

Because we now ship from available stock, we aim to get your order moving as quickly as possible.

  • Processing Time: Please allow 1–3 business days for our team to pack and ship your order.

  • Business Days: We process orders Monday through Friday, excluding federal holidays.

  • Confirmation: You will receive a shipping confirmation email with tracking information as soon as your order leaves our facility.

2. Shipping Locations

ÆSKA currently ships within the United States only. We do not offer international shipping at this time, though we hope to expand in the future.

3. Shipping Options & Rates

Shipping costs are calculated at checkout based on your delivery location and the weight of your order (our heavyweight cotton builds may affect shipping tiers).

  • Standard Shipping: 5–8 business days

  • Expedited Shipping: 2–4 business days

Please note that these are carrier estimates and are not guaranteed by ÆSKA.

4. Tracking Your Order

Once your tracking number is generated, please allow up to 48 hours for the carrier’s system to update with the initial scan. You can monitor your package’s journey directly through the link provided in your email.

5. Lost, Delayed, or Stolen Packages

Once a package is scanned as “Delivered” by the carrier, ÆSKA is no longer responsible for the shipment.

  • Missing Packages: If your package is marked as delivered but you cannot find it, please check with neighbors or contact your local post office/carrier facility first.

  • Theft: We recommend shipping to a secure location. If you need further assistance after contacting the carrier, reach out to aeskawear@gmail.com with your order number.

6. Incorrect Shipping Information

Accuracy is key. Please double-check your shipping address during checkout.

  • ÆSKA is not responsible for items shipped to an incorrect address entered by the customer.

  • If you notice an error in your address, contact us immediately at aeskawear@gmail.com. If the order has not yet been processed, we will do our best to update it.

7. Returns & Refunds

For details on how to return an item within our 10-day window, please refer to our [Return & Refund Policy].

8. Contact Information

Need help with a shipment? We’ve got you: 📧 aeskawear@gmail.com