Refund policy

ÆSKA Return & Refund Policy

Last updated: May 13, 2026

Thank you for shopping with ÆSKA. We take pride in our signature heavyweight builds and want to ensure you’re satisfied with your essential pieces.

1. Order Cancellations

Since we now ship from available stock, orders are processed quickly. If you need to cancel an order, please email us at aeskawear@gmail.com as soon as possible. Once an order has been processed for shipping, it can no longer be canceled, but it can be returned according to the policy below.

2. 10-Day Return Window

We offer a 10-day return window from the date of delivery. This gives you ample time to check the fit and feel of your garment.

  • Trial Period: You are encouraged to try on your items to ensure the boxy fit meets your expectations.

  • Return Conditions: To be eligible for a refund, items must be returned in original, resalable condition (unwashed and free of stains, odors, or wear) and in their original packaging.

  • Initiating a Return: Email aeskawear@gmail.com with your order number to start the process.

Note: Customers are responsible for return shipping costs unless the item arrived defective or the wrong item was sent.

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: Will be credited back to your original payment method.

  • Timeline: Please allow 5–10 business days for the funds to appear in your account.

4. Damaged or Defective Items

If your hoodie arrives with a manufacturing defect or the wrong item was delivered, please contact us at aeskawear@gmail.com within 48 hours of delivery. Please include photos so we can send a replacement immediately at no cost to you.

5. Final Sale & Non-Returnable Items

The following items cannot be returned:

  • Items returned after the 10-day window.

  • Items that have been washed, altered, or show signs of heavy wear.

  • Final sale items or limited collaboration pieces.

6. Shipping Scope

ÆSKA currently ships and accepts returns within the United States only.

7. Support

Questions about sizing or your order? Reach out anytime: 📧 aeskawear@gmail.com